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Accounts Manager - Ships Agency

Wilhelmsen is a global maritime industry group founded in 1861. We have the biggest maritime network in the world, with a presence in over 2 200 locations globally. We serve over half of the worldwide merchant fleet with products and services, and supply crew and technical management for some of the most complex vessels in the world. We also develop new and daring solutions, shaping the maritime industry for the future. Our investments seek to explore and develop new opportunities within the energy-, offshore- and maritime industry. With thousands of colleagues in more than 70 countries, we take competence, sustainability, innovation and unparalleled customer experiences one step further.            

Main responsibilities


  • Drive profitable sales growth on existing and new customers

  • Build sales pipeline and secure sales growth

  • Collaborate closely with Customer Services to secure growth on existing accounts, and secure an account team approach

  • Collaborate closely with commercial resources to secure that customer deals are profitable

  • Together with Sales Manager set and reach ambitious targets for own customer portfolio

  • Secure full compliance with WSS sales governance for own portfolio

  • Ensure accurate and updated information on own accounts in WSS CRM

  • Contract management, make sure accounts adhere to all terms, including credit

  • Develop sales plans for own portfolio

  • Work closely with Technical Sales Management to increase sales and develop strong customer relationships

  • Secure multilevel entry points with own accounts

  • Implement and follow up on campaigns

  • Collaborate closely with the Credit team, monitoring and taking corrective actions when needed

  • Responsible for ensuring all customer accounts have a credit exposure approval limit in place in accordance with the Credit Policy and Chart of Authority.

  • Responsible for credit collections and credit risk management related to customer portfolio.





    This position will be measured:

  • Agreed sales targets

  • Account sales growth

  • Account profitability

  • Customer face time (Sales calls)

  • Compliance with WSS Sales Governance

  • Total Accounts Receivable and Customer Credit Time

  • Customer credit exposure against credit exposure approval limits

  • Overdue debt percentage



    Mandatory requirements


  • Bachelor degree. Lack of formal education can be compensated by relevant experience.
  • Preferably international sales experience
  • Experience from negotiating with customers
  • Proven communication skills and a good command of the English language (verbal and written)
  • Proven track record of establishing and maintaining relationships with customers
  • Ability to work independently by planning and organizing own work

  • Ambitious and a strong desire for success with a commercial mindset

  • Able to meet deadlines through good time management and allocation of priorities

  • IT literate, with experience from working with excel, MS office, CRM systems etc.

  • Highly structured

  • Good time management & allocation of priorities

  • Results oriented


Work location will be Mumbai, India.

For more details, please contact:
Contact Name:  Account Manager - Ships Agency
Contact Number:  0
Contact Email:

Application deadline is 30/09/2017