Wilhelmsen is a global maritime industry group founded in 1861. We have the biggest maritime network in the world, with a presence in over 2 200 locations globally. We serve over half of the worldwide merchant fleet with products and services, and supply crew and technical management for some of the most complex vessels in the world. We also develop new and daring solutions, shaping the maritime industry for the future. Our investments seek to explore and develop new opportunities within the energy-, offshore- and maritime industry. With thousands of colleagues in more than 70 countries, we take competence, sustainability, innovation and unparalleled customer experiences one step further..
Sales Support Coordinator (Area)
Take a lead role in designing and implementing data-driven marketing and promotional campaigns in collaboration with other team members. Assist with data collection, analysis, and presentation of marketing materials, results, and new business opportunities. Assist in maintaining, creating, and delivering accurate business data. Assist with managing sales processes and compliance.
The Sales Support Coordinator reports to the Sales Analytics & Support Manager
Has the authority to act within this Functional Description and within the chart of authority as outlined in the company’s Global Integrated Management System (GIMS)
Lead data-driven marketing and promotional campaigns to boost sales in targeted segments.
Collect and curate data on products, segments, customers, and market data to support department projects & provide sales and customer performance analysis (past) as well as forward-looking analysis (forecasting) using internal and external variables.
Assist Sales Support admin in replenishment and distribution of printed WSS sales literature
Assist Sales Support admin in organizing sales training workshops & exhibitions
Assist in data analytics and modelling projects to inform management decision-making and identify opportunities for growth.
Coordinate credit checks on new customers, current customers renewing deals / signing deals for new WSS offer, and at least once per annum
Assist with the maintenance and revision of live dashboards – used both globally and in the Area - for Sales analysis, business reviews, consumption reports, and special projects
Maintain customer, vessel, and contact data together with the Sales Support admin.
Manage customer complaints / non-compliance through IP / CRM in a timely manner.
The position will be measured against:
- Account sales growth and contribution
- Quantity and quality of contributions to Sales Organization and supporting our Sales Strategy
- Sales efficiency
Feedback from account managers, CS, and other internal customers of Sales Support.
Accuracy and insightfulness of analysis work
B.A., B.S., AS degree in Marketing, Business Analytics, Statistics, or another relevant field (extremely relevant experience may be substituted for a degree under some circumstances)
Excellent communication skills, presentations skills, and interpersonal skills.
Proficiency with Excel (sumifs, conditional formatting, Power Query, vlookups, analysis pack, etc) an absolute must.
Knowledge of analytical and data manipulation software (e.g. R Studio, Power Query, Power BI, Knime) a strong plus, but not required.
Exposure to Salesforce.com helpful, but not required.
Excellent ability to create visually appealing presentations using Power Point, Sway, etc.
An intuitive sense of how to design and implement effective advertising and marketing
Proactive, takes responsibility and deliver results
Team player and able to present oneself professionally to customers, both internal and external.
Able to meet deadlines through good time management and allocation of priorities
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to:
Use hands to finger, handle, or feel
Talk and hear
While performing the duties of this job, the employee is occasionally required to:
Reach with hands and arms
Stoop, kneel, crouch or crawl
The work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Work location will be Pasadena, TX
For more details, please contact:
Contact Name: Tanya Mota-Rojas
Contact Number: 281-867-2000
Contact Email: Resumes.Americas@wilhelmsen.com
Application deadline is September 4, 2017