Account Manager - Ships Agency
Wilh. Wilhelmsen is a global maritime industry group focusing on shipping and integrated logistics services for cars and rolling cargo through its shareholding in Wilh. Wilhelmsen ASA. The group also occupies a leading position in the global maritime service industry through Wilhelmsen Maritime Services AS, delivering products and services to some 200 shipyards and 22 000 vessels annually.
Grow existing portfolio by securing new business from existing customers and hunting for new customers. To ensure a profitable customer portfolio and align customer needs across operations through close collaboration with Customer Services.
Reports to Sales Manager. The role requires close cooperation with Technical Sales Managers, Sales Support, Customer Services and Credit.
Has the authority to act within this Functional Description, agreed budgets and within the WSS Chart of Authority as outlined in the company’s Global Integrated Management System (GIMS).
Drive profitable sales growth on existing and new customers
Build sales pipeline and secure sales growth
Collaborate closely with Customer Services to secure growth on existing accounts, and secure an account team approach
Collaborate closely with commercial resources to secure that customer deals are profitable
Together with Sales Manager set and reach ambitious targets for own customer portfolio
Secure full compliance with WSS sales governance for own portfolio
Ensure accurate and updated information on own accounts in WSS CRM
Contract management, make sure accounts adhere to all terms, including credit
Develop sales plans for own portfolio
Work closely with Technical Sales Management to increase sales and develop strong customer relationships
Secure multilevel entry points with own accounts
Implement and follow up on campaigns
Collaborate closely with the Credit team, monitoring and taking corrective actions when needed
Responsible for ensuring all customer accounts have a credit exposure approval limit in place in accordance with the Credit Policy and Chart of Authority.
Responsible for credit collections and credit risk management related to customer portfolio.
This position will be measured:
Agreed sales targets
Account sales growth
Customer face time (Sales calls)
Compliance with WSS Sales Governance
Total Accounts Receivable and Customer Credit Time
Customer credit exposure against credit exposure approval limits
Overdue debt percentage
- Bachelor degree. Lack of formal education can be compensated by relevant experience.
- Preferably international sales experience
- Experience from negotiating with customers
- Proven communication skills and a good command of the English language (verbal and written)
- Proven track record of establishing and maintaining relationships with customers
Able to meet deadlines through good time management and allocation of priorities
IT literate, with experience from working with excel, MS office, CRM systems etc.
Good time management & allocation of priorities
GIMS – Sales & Customer Services processes
GIMS – Sales Governance
Work location will be Houston, TX.
For more details, please contact:
Application deadline is 1/10/2017.